What We Collect and Why It Matters
We collect the information you provide when you register — your name, contact details, date of birth, and the payment method you choose, whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, the wallet number and transaction reference are
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recorded so we can verify the transfer and match it to your account. We also collect technical data: your device type, browser, IP address and session activity. This helps us detect unusual access patterns and keep your account from being used by anyone else. We do
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not store your mobile wallet PIN or full bKash, Nagad or Rocket credentials — those stay inside your own wallet app. Cookies and session tokens are used to keep you logged in and to remember your language and display preferences across visits. If you contact our
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support team, your message history is retained so we can follow up accurately. We process your data only where we have a lawful basis to do so, and availability of our platform depends on your local law and eligible region. You may request a copy of
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your data at any time through your account settings or via our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.